Shipping policy
SHIPPING POLICY
We offer shipping to most countries within the European Union (EU). Shipping costs and delivery times may vary depending on the shipping destination and the size and weight of your order. Please note that we are not responsible for any customs or duties that may be charged for international shipments.
SHIPPING COSTS
Shipping costs will be calculated and displayed at checkout. The shipping costs are based on the weight and dimensions of your order, as well as your shipping address.
DELIVERY TIMES
Delivery times may vary depending on the shipping destination and the size and weight of your order. We aim to process and dispatch orders within 1-2 business days. If products are not in stock we will notify the customers of the estimated dispatch date. Delivery times may vary from 3 to 10 business days depending on the destination. Please note that we cannot guarantee delivery times as they are subject to carrier schedules and customs clearance.
SHIPPING METHODS
We use a variety of shipping methods, including standard postal services, courier services, and local delivery services. The shipping method used for your order will depend on the size and weight of the items, the shipping destination, and the urgency of the delivery.
ORDER TRACKING
Once your order has been shipped, we will provide you with a tracking number so you can track your order online. Please note that tracking may not be available for all shipping methods.
UNDELIVERABLE PACKAGES
If your package is returned to us as undeliverable, we will contact you to confirm the shipping address and re-ship the package at your expense. If we cannot reach you, we will cancel the order and issue a refund for the cost of the items, minus the shipping costs.